March 10, 2014

Monday, March 10, 2014

Reorganize & Redefine

  • Kris Koenig filled the Tier 1 position to provide support for the AEC and OSA in Lippincott and Matt Wehner will be the Tier 1 Support Technician in Youngberg providing support to RGS under Sekouba Sissoko. The job description for the Senior Programmer position, who will report to KU IT for Continuing Education, has been posted and applicants are being reviewed.

Server Centralization

  • KU IT continues to work to implement server hosting plans and Managed Services Agreements (MSAs) for departmental server hosting and help communicate to departments the reasoning behind the server registration and centralization policy, http://policy.ku.edu/IT/server-registration-centralization.

Network Optimization

  • The networking teams have determined that the email routing issue discovered during the network cut-over will be considered as an incident and resolved outside of the project scope. The project team considers the Phase One Network Optimization project to be complete at this time and have shifted focus to Phase Two Centralized Network Monitoring.

Single Identity Management System

  • This project status remains at urgent status (i.e., Yellow). For AD, this effort remains on hold until the non-technical aspects of the project have been resolved. For META, progress has resumed. The team continues working on the web services that will prevent future duplicate user-ids. The team is also resolving existing duplicate accounts. Now that the conflicting user-account rename efforts have wrapped up, this will be the primary focus. Additionally, the team continues to work on requirements for data attribute syncing and management.

Increase MFD Usage

  • The Increase MFD Usage team has completed standard operating procedures for optimizing MFD usage across campus and is now implementing these processes in lockstep with the Reorganize and Redefine IT Staff project team. Working with IT Communications and communications staff in the College of Liberal Arts and Sciences, we are compiling a master findings document for executive review. MFDs in the School of Law are delayed in adopting standard operating procedure pending server centralization and network issues. There was a 31% increase in MFD usage for the month of February 2014 versus February 2013, making our YTD increase 12.4% over 2013.

Campus CRM (Constituent Relationship Management)

  • We are moving forward with driving students to the updated portal as an entry point to CRM. A prioritized list of features has been approved by leadership and a sub-set of features to be completed in FY14 have been identified. Research, design, and development work is in progress on the prioritized FY14 features.

Leverage Software Purchasing

  • This project is complete. We will continue to track progress on this initiative.

Scanning & Document Workflow

  • This project is complete.

Campus CMS (Content Management System)

  • This project is complete.

Early Warning System

  • This project is complete.

Appointment Scheduler

  • This project is complete.


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