June 11, 2012

Monday, June 11, 2012

Single Identity Management System

  • For META, the team is working through issues with user provisioning, password policies, challenge questions, self-service, and attribute syncing. Consolidation of duplicate identities continues. We will start communication very soon on the online IDs that are impacted by this consolidation effort. For AD, we need to determine a vendor to design the optimal Active Directory environment based on the approved requirements.

Leverage Software Purchasing

  • The survey distributed on 05/01/12 to Deans, Directors and Chairs to obtain input regarding current software licenses in use within their departments, as well as plans for additional software for the upcoming fiscal year, was closed on 06/01/12 with 84 responses. The data has been categorized and is being reviewed by the project team members to determine which software products will provide KU with the most savings in the shortest timeframe.

Increase MFD Usage

  • Since the last report the MFD team has completed work with all active pilot participants. CLAS Digital Media Services will be added as part of the second pilot. The new procurement/service delivery workflow is documented. A meeting is scheduled with Purchasing, UDP and the MFD team to resolve critical communications and timing issues in the MFD order/delivery workflow.

Server Centralization

  • The server registration process is continuing with over 134 servers registered to date. A number of campus technical liaisons have been in contact with the team to work through any questions they have while filling out the registration materials. The Server Evaluation Committee has met with a number of departments to review the results of their registration and begin planning for the classification and possible centralization of appropriate servers. Departmental staff have been asked to complete the initial registration of their servers by July 6, 2012.

Reorganize & Redefine

  • The new IT support model that is being developed by this project group is officially named Technology Support Center (TSC). Job Descriptions for Tier 1 Technical Support, Tier 2 Technical Support and TSC Manager have been created and reviewed. The project team will start to create and review New Incident Workflow in the next meeting. On current transition efforts, RGS Administration and Administration & Finance are finalized, while DCM/FO and Public Affairs are in process.

Network Optimization

  • KUMC and KU-L have continued to make excellent progress at eliminating the overlapping IP address space. Johnson Controls has completed reprogramming the Aircuity and Phoenix environmental control systems, and we are 99% complete readdressing all of the environmental controls on campus. We continue to develop the network configuration for the KU peering network that we are planning to deploy this summer.

Enterprise-wide Document Imaging and Workflow

  • Three subprojects continue in the design phase: HR Position Management Workflow, Admissions Evaluation Workflow and the University Registrar Workflow. Implementation effort continues for the Travel and Expense Processing subproject and the Financial Aid Workflow implementation is scheduled to start in July.

Campus CRM (Constituent Relationship Management)

  • The CRM consultant has been hired and is scheduled to meet with campus executives and stakeholders June 20-22 and the week of July 9. The purpose is to provide CRM best practices, an assessment of current capabilities for CRM deployment, and recommend a technology evaluation and deployment process.

Campus CMS (Content Management System)

  • This project involves migrating early adopter web sites to the new CMS platform. All early adopter site administrators have begun migrating their web sites to the new CMS. The target date for deployment of early adopter websites is August 2012.

Early Warning System

  • The summer pilot of Early Warning launched on 06/06/12. The technical team members continue to work with the vendor to understand data flow between systems. The project will have an expanded launch date of August 2012 with 6-8 courses participating.

Appointment Scheduler

  • The project team continues to research methods for bringing advisers across units into one system for integration with the calendar software. Advising changes could affect solutions, so the team will work with Advising Leadership to determine where the method needs to be flexible. The projected pilot date is August 2012 for UAC advisors who are participating in the Early Warning pilot.


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