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January 13, 2014

Monday, January 13, 2014

Reorganize & Redefine

  • The Tier 2 positions for both the Administration & Operations TSC and EJSWL TSC have been filled, and the individuals started on 12/09/13.  Two IT Coordinator positions to support the Libraries and Carruth-O’Leary have been posted and applicants are being reviewed.  Tier 1 positions have also been posted for the EJSWL TSC and the Administration and Operations TSC and applicants are being reviewed.  The School of Social Welfare signed off on the IT proposal and discussions are now being held with the School of Engineering surrounding IT staff centralization.  An IT assessment meeting was recently held with Biodiversity and next steps will be to fill several staff positions that will support their faculty and staff.

Server Centralization

  • Since the beginning of December, twelve servers have either been decommissioned or virtualized spanning six departments.  Recent server virtualization and centralization meetings occurred with the School of Law and CReSIS. KU IT continues to work to implement server hosting plans and Managed Services Agreements (MSAs) for departmental server hosting.

Network Optimization

  • Network teams continue to move forward on the Changing for Excellence Network Optimization initiatives.  Over the past month, the teams have been addressing the final items as they prepare for the network cut-overs, scheduled for January 10th and 14th.  During this time the network teams have filed IT Change Requests, performed preliminary testing of video conference traffic, created test procedures, developed back-out plans, and continued communications and meetings regarding the processes involved with the cut-over.  The network cut-over for Wichita is scheduled for January 10th, and KUMC on January 14th.  A preparation conference call is scheduled for the afternoon of January 9th, and a follow-up call scheduled for January 10th to determine any changes in the plan which need to be made prior to the KUMC cut-over on January 14th.  If there are no identified issued following the work on the Wichita network, everything will proceed for the KUMC network.  The team anticipates there will be some amount of clean-up work after the January 14th cut-over, as unanticipated issues are discovered.  Successful completion of the January 14th cut-over will complete this phase of the Network Optimization project.


Single Identity Management System

  • This project status remains at urgent status (i.e. Yellow).  For AD, this effort remains on hold until the non-technical aspects of the project have been resolved.  For META, progress has resumed.  KUL IT has completed renaming two groups of conflicting user-accounts.  The team is actively engaged in communications and preparations for the four remaining groups.  The latest round of changes identified no new system impacts.  KUL IT is continuing the communication process for the remaining round of impacted users.  The team also continues to develop the 'doesUserExist' web service, which will prevent future duplicate user-ids.  Additionally, the team continues to work on requirements for data attribute syncing and management.

Increase MFD Usage

  • The Increase MFD Usage team has completed standard operating procedures for optimizing MFD usage across campus, and is now implementing these processes in lockstep with the Reorganize and Redefine IT Staff and organization team.  Working with IT Communications and communications staff in the College of Liberal Arts and Sciences, we are compiling a master findings document for executive review.  Newly centralized MFDs in the School of Music and School of Social Welfare have been evaluated and now use standard operating procedure.  MFDs in the School of Law are delayed in adopting standard operating procedures pending server centralization and network issues.  There was a 31.1% increase in MFD usage for the month of December 2013 versus December 2012 and an annual MFD Usage increase of 15.4% for the calendar year 2013.

Campus CRM (Constituent Relationship Management)

  • We are moving forward with driving students to the updated portal as an entry point to CRM.  A prioritized list of features has been approved by leadership, and a sub-set of features to be completed in FY14 have been identified.

Leverage Software Purchasing

  • This project is complete.  We will continue to track progress on this initiative.

Scanning & Document Workflow

  • This project is complete.

Campus CMS (Content Management System)

  • This project is complete.

Early Warning System

  • This project is complete.

Appointment Scheduler

  • This project is complete.


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Changing for Excellence was the featured cover story in the January, 2015 edition of Business Officer, the official magazine of the National Association of College and University Business Officers (NACUBO). You can read the full story online.

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