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September 5, 2014

Friday, September 5, 2014

KU Shared Service Center – Build the Foundation:   evaluate job functions, redesign business processes, and create training materials

  • This project is complete

KU Regional Shared Service Center Implementationto streamline job functions and improve business processes

  • Process reviews for the third wave of the Campus Administration & Operations SSC were completed.
  • The CAO-SSC leadership team made staffing decisions for the third wave.
  • SSC leadership met with the Office of Research to discuss delegation of approval authority within the SSCs on sponsored projects and a variety of other topics related to research in the SSCs.
  • SSC leadership met with Dean Anderson to discuss challenges and things that are going well within the Liberal Arts & Sciences SSC.  In addition, the chair and director survey used to measure the perceived effectiveness of SSC services was revised.
  • SSC leadership launched a project to revise the go-live training program as well as develop a platform to deliver continuous training.


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Changing for Excellence was the featured cover story in the January, 2015 edition of Business Officer, the official magazine of the National Association of College and University Business Officers (NACUBO). You can read the full story online.

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