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Shared Service Centers

  • Create "regional" shared service centers.
    • Create five regional shared service centers across the Lawrence campus.
    • Centralize processing of financial and human resource transactions.
    • Integrate technology support into the shared service centers.
  • Redesign key business processes.
    • Improve customer service.
    • Ensure cross-training of staff and natural backup support.
  • Reorganize job functions performed in departments and shared service centers.
    • Decrease errors and compliance risk.
    • Allow departments to focus on their core competencies.
  • Improve career paths for accounting and human resource staff.

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Changing for Excellence was the featured cover story in the January, 2015 edition of Business Officer, the official magazine of the National Association of College and University Business Officers (NACUBO). You can read the full story online.

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