Shared Service Centers

• Create "regional" shared service centers.
  • Create five regional shared service centers across the Lawrence campus.
  • Centralize processing of financial and human resource transactions.
  • Integrate technology support into the shared service centers.
• Redesign key business processes.
  • Improve customer service.
  • Ensure cross-training of staff and natural backup support.
• Reorganize job functions performed in departments and shared service centers.
  • Decrease errors and compliance risk.
  • Allow departments to focus on their core competencies.
• Improve career paths for accounting and human resource staff.