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November 25, 2013

Monday, November 25, 2013

Reorganize & Redefine

  • The Administration & Operations TSC has been implemented, and we are in the hiring process for the Tier 2 position. The EJSWL TSC group (Education, Journalism, Social Welfare and Libraries) is being built, the TSC Manager is filled and we are in the process of reviewing candidates for the Tier 2 position. Social Welfare completed the final review of the centralization proposal and has agreed to sign-off. The TSC Group for School of Music, School of Architecture & Design, School of Law and School of Business has not been formed but these departments have been centralized, with the exception of the School of Architecture. The Edwards Campus TSC group has been fully implemented, and we are in the process of centralizing their servers.

Server Centralization

  • 805 servers have been registered to date, 122 servers have been decommissioned, 22 virtualized and 9 physically hosted and managed by KU IT, and 25 servers migrated to shared service.  Recent server virtualization and centralization follow-up meetings occurred with the School of Pharmacy, Math Department, and Spencer Museum of Art.  KU IT continues to work to implement server hosting plans and Managed Services Agreements (MSAs) for departmental server hosting.

Network Optimization

  • Network teams continue to move forward on the Changing for Excellence Network Optimization initiatives. The teams have addressed the final overlapping IPs, firewalled networks, and VPN pools.  KU IT has completed migration of the MedChem SBC, HR Business Center and CETE networks and began an audit review of routes on campus.  Wireless controllers are scheduled to migrate next week.  All three KU campuses have begun weekly meetings to discuss the final steps leading up to the cutover scheduled for winter break, which will complete this phase of the Network Optimization project.

Single Identity Management System

  • This project status remains at urgent status (i.e. Yellow).  For AD, this effort remains on hold until the non-technical aspects of the project have been resolved.  For META, progress has resumed.  KUL IT has completed the first group of user-account renames outside of IT.  There were no new systems identified as part of the analysis.  KUL IT is continuing the communication process for the next round of impacted users.  Two groupings of users are actively engaged in the process.  The process of renaming accounts will continue to speed up as more rounds complete successfully.  The team also continues to develop the 'doesUserExist' web service, which will prevent future duplicate user-ids.  Additionally, the team continues to work on requirements for data attribute syncing, and management.

Increase MFD Usage

  • The Increase MFD Usage team has completed standard operating procedures for optimizing MFD usage across campus, and is now implementing these processes in lockstep with the Reorganize and Redefine IT Staff and organization team.  Working with IT Communications and communications staff in the College of Liberal Arts and Sciences, we are compiling a master findings document for executive review.  Newly centralized MFDs in the School of Law and the School of Music have been evaluated, and proposed changes will be brought before stakeholders in these departments for implementation.  There was a 10.0% increase in MFD usage for the month of September 2013 versus September 2012, and an annual MFD Usage increase of 15.8%.

Campus CRM (Constituent Relationship Management)

  • We are moving forward with driving students to the updated portal as an entry point to CRM.
  • The Business & Industry CRM project is live. This project is now in warranty.

Leverage Software Purchasing

  • This project is complete. We will continue to track progress on this initiative.

Scanning & Document Workflow

  • This project is complete.

Campus CMS (Content Management System)

  • This project is complete.

Early Warning System

  • This project is complete.

Appointment Scheduler

  • This project is complete.

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Changing for Excellence was the featured cover story in the January, 2015 edition of Business Officer, the official magazine of the National Association of College and University Business Officers (NACUBO). You can read the full story online.

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