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November 11, 2013

Monday, November 11, 2013

Reorganize & Redefine:

  • We continue to work on building a TSC for the School of Education, School of Social Welfare, Libraries, Spencer Museum of Art, and the Applied English Center which is called the EJSWL-TSC. The School of Law, School of Music, and Spencer Museum of Art have been centralized. Edwards Campus positions have been moved and we are in the process of implementing centralization procedures. The TSC Manager for EJSWL-TSC has been trained.

Server Centralization

  • We have completed our annual server registration process with all 50 departments confirming or providing their updated server registration information. We continue to work to implement server hosting plans and Managed Services Agreements (MSAs) for departmental server hosting. A total of 805 servers have been registered of which 120 have been decommissioned, 22 virtualized, 9 physically hosted and 25 migrated to shared service.

Network Optimization

  • Network teams continue to move forward on the Changing for Excellence Network Optimization initiatives. The teams are addressing the final overlapping IPs, firewalled networks, and VPN pools. School of Engineering networks were completed this week, as well as the Information Technology networks, the VPN Use Pool network, and the KUMC overlapping networks. Over the next two weeks, the final three networks will be migrated: MedChem SBC, HR Business Center and CETE network. After the final networks are complete, KU IT will perform an audit review of routes on campus to determine if any networks have been overlooked. The KU, KUMC, and KanREN team members are working toward a cutover to occur during winter break, which will complete this phase of the Network Optimization project.

Single Identity Management System

  • This project status remains at urgent status (i.e., Yellow). For AD, this effort remains on hold until the non-technical aspects of the project have been resolved. For META, progress has resumed. KUL has completed renaming all unused, currently identified, duplicated accounts from KUMC. The remaining accounts that have been setup are part of the coordinated rename process. KUMC has completed renames of their conflicting user-accounts. KUL is preparing for the first group of user-account renames outside of IT. Additionally, KUL IT continues analyzing the user-account rename process to identify solutions before the next round of changes. The team also continues to develop the 'doesUserExist' web service which will prevent future duplicate user-ids. Additionally, the team continues to work on requirements for data attribute syncing, and management.

Increase MFD Usage

  • The Increase MFD Usage team has completed standard operating procedures for optimizing MFD usage across campus, and is now implementing these processes in lockstep with the Reorganize and Redefine IT Staff and organization team. Working with IT Communications and communications staff in the College of Liberal Arts and Sciences, we are compiling a master findings document for executive review. Newly centralized MFDs in the School of Law and the School of Music have been evaluated, and proposed changes will be brought before stakeholders in these departments for implementation. The Spencer Museum of Art has adopted SOPs for their centralized MFDs. There was a 10.0% increase in MFD usage for the month of September 2013 versus September 2012, and an annual MFD usage increase of 15.8%.

Campus CRM (Constituent Relationship Management)

  • We are moving forward with driving students to the updated portal as an entry point to CRM.
  • The Business & Industry CRM project team is in implementation. Implementation will continue through mid-November.

Leverage Software Purchasing

  • This project is complete. We will continue to track progress on this initiative.

Scanning & Document Workflow

  • This project is complete.

Campus CMS (Content Management System)

  • This project is complete.

Early Warning System

  • This project is complete.

Appointment Scheduler

  • This project is complete.

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Changing for Excellence was the featured cover story in the January, 2015 edition of Business Officer, the official magazine of the National Association of College and University Business Officers (NACUBO). You can read the full story online.

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