March 4, 2013

Monday, March 4, 2013

KU Shared Service Center – Build the Foundation: evaluate job functions, redesign business processes, and create training materials

  • The team continues to meet with relevant stakeholders to redesign SSC-related processes in the areas of travel, scholarships/fellowships, and graduate appointments. The specific focus over the past two weeks has been an addition to the travel expense process to enable staff to attach receipts to expense records via email, in addition to using the bar code scanning system.
  • The implementation team met to review initial Key Performance Indicators (KPIs) for the financial and human resources functions of the SSC. The next step will be to set a baseline of the current performance to measure changes against.

KU Regional Service Centers Implementation: streamline job functions and improve business processes

  • Progress continues on the construction in Strong 50, with expected completion of the space for the March 18th Wave 1 go-live.
  • A search committee from the College and other stakeholder groups completed interviews of the internal candidates for the first LAS-SSC Finance Manager position.
  • The Design Review Committee met to identify the Advisory Board members from the nominations submitted by the leaders of the College, IPSR and the Hall Center. The slate of members and alternates will be finalized in the next two weeks.
  • The CLAS Leadership Team met with each of the Chairs and Directors in the Wave 2 areas to gain insight into the level of SSC support required by each department.
  • Meetings with the clinic directors and clinic staff, coupled with analysis of the transaction data, enabled the implementation team to determine the activities which will remain in the departments and those activities that will shift to the SSC.
  • The implementation team continues to provide data to Dean Anderson to inform staffing support decisions for the academic related activities within the College (i.e. support for those tasks that are not moving to the Shared Service Center). The team met with the CLAS Associate Deans for an information sharing session.
  • Appointments to the research leadership team (the team that will make staffing decisions for the Hall Center and IPSR) are complete. The team includes:
    • Rodolfo Torres, Associate Vice Chancellor for Research and Graduate Studies
    • Kristi Billinger, Assistant Vice Chancellor for Research and Graduate Studies
    • Victor Bailey, Director of the Hall Center for the Humanities
    • Sally Utech, Associate Director of the Hall Center for the Humanities
    • Steven Maynard-Moody, Director of the Institute for Policy and Social Research
    • Susan Mercer, Associate Director of the Institute for Policy and Social Research
    • Jason Hornberger, Assistant Vice Provost for Shared Service Centers
    • Karla Williams, Director of the Liberal Arts and Sciences SSC
    • Nick Stevens, Project Director for the SSCs
    • Mark Reynolds, CLAS Budget Director
  • Karla Williams is working with the central units to make sure that SSC staff have the necessary system access on March 18th to serve the departments that they support.
  • Karla Williams and members of the Implementation Team are meeting regularly with the Procurement Team to coordinate the KUPPS go-live for the first wave of the LAS-SSC .

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