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  • February 24, 2014

February 24, 2014

Monday, February 24, 2014

KU Shared Service Center – Build the Foundation:   evaluate job functions, redesign business processes, and create training materials

  • This project is complete

KU Regional Shared Service Center Implementationto streamline job functions and improve business processes

  • The Biobehavioral & Social Research (BSR) SSC went live on February 3rd and Cindy Nau hosted a welcome breakfast for BSR staff.
  • The SSC implementation team hosted a training session for the Program Assistants in IPSR and LSI.  Topics covered: how to contact the SSC, processes within the SSC, roles & responsibilities, etc.
  • First round interviews for the Biomedical Research (BR) SSC were completed.
  • Pat Kuester and her search committee completed first round interviews with candidates for the Campus Administration & Operations (CAO) SSC finance & HR managers.
  • The SSC implementation team conducted several more activity assessments with groups that will be supported by the CAO-SSC.  The staffing proposal for wave 1 is being prepared for the CAO Leadership Team.  The target go-live date for wave 1 is April 7th.
  • SSC leadership attended several process improvement and metric related meetings for AR/Billing, ImageNow, BudCast, and 3G (graduate student appointments and tuition sponsorships).

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