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February 24, 2014

Monday, February 24, 2014

Reorganize & Redefine

  • Offers were extended and accepted for two IT Technology Coordinator positions, one position will support the Libraries and the other will support Carruth-O’Leary. Offers were also extended and accepted for the Tier 1 Workstation Support Technician positions. Two individuals will provide workstation support for the Administration and Operations TSC at Strong Hall and the other individual will provide support for the Biodiversity Institute and Spencer Museum of Art within the EJSWL TSC. The Senior Programmer position, who will report to KU IT for Continuing Education, was recently posted and applicants will be reviewed over the next several weeks.

Server Centralization

  • KU IT continues to work to implement server hosting plans and Managed Services Agreements (MSAs) for departmental server hosting.

Network Optimization

  • Networking teams are scheduled to meet to determine severity and long-term plans for email routing. This will be the final issue to resolve for Phase 1 of the project. Phase 2 will begin over the next month.

Single Identity Management System

  • This project status remains at urgent status (I.E. Yellow). For AD, this effort remains on hold until the non-technical aspects of the project have been resolved. For META, progress has resumed. KUL IT has completed renaming all the remaining conflicting user-accounts. The team also continues to develop the 'doesUserExist' web service, which will prevent future duplicate user-ids. The team is also resolving existing duplicate accounts. Now that the conflicting user-account rename efforts have wrapped up, this will be a focus. Additionally, the team continues to work on requirements for data attribute syncing, and management.

Increase MFD Usage

  • The Increase MFD Usage team has completed standard operating procedures for optimizing MFD usage across campus, and is now implementing these processes in lockstep with the Reorganize and Redefine IT Staff and organization team. Working with IT Communications and communications staff in the College of Liberal Arts and Sciences, we are compiling a master findings document for executive review. MFDs in the School of Law are delayed in adopting standard operating procedure pending server centralization and network issues. There was a 7.5% increase in MFD usage for the month of January 2014 versus January 2013.

Campus CRM (Constituent Relationship Management)

  • We are moving forward with driving students to the updated portal as an entry point to CRM. A prioritized list of features has been approved by leadership and a sub-set of features to be completed in FY14 have been identified.  Research, design, and development work has commenced for some of the prioritized FY14 features.

Leverage Software Purchasing

  • This project is complete. We will continue to track progress on this initiative.

Scanning & Document Workflow

  • This project is complete.

Campus CMS (Content Management System)

  • This project is complete.

Early Warning System

  • This project is complete.

Appointment Scheduler

  • This project is complete.

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