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December 9, 2013

Monday, December 9, 2013

Reorganize & Redefine

  • The Tier 2 positions for both the Administration and Operations TSC and EJSWL TSC Groups have been filled. The TSC Group for the School of Music, School of Architecture/Design, School of Law, and School of Business has not been formed but these departments have been centralized, with the exception of the School of Architecture and the centralized departments’ support staff will be managed by KU IT until the TSC positions may be posted. The sign-off for the School of Social Welfare’s centralization proposal will take place later this month.

Server Centralization

  • KU IT continues to work to implement server hosting plans and Managed Services Agreements (MSAs) for departmental server hosting. The following SVC sub-projects were created to migrate the listed departments to centralized services for: CReSIS, Math, Biodiversity Institute, Center for Environmentally Beneficial Catalysis, and Institute for Life Span Studies. All of which may take roughly six months to complete.

Network Optimization

  • Network teams continue to move forward on the Changing for Excellence Network Optimization initiatives. The teams have addressed the final overlapping IPs, firewalled networks, and VPN pools. Wireless controllers have been migrated, and the ASA (Advanced Security Appliance) VPN concentrator was upgraded. All three KU campuses continue weekly meetings with Security, Help Desk, and Networking teams to discuss the final steps leading up to the cutover scheduled for winter break. This will complete the first phase of Network Optimization.

Single Identity Management System

  • This project status remains at urgent status (i.e., Yellow). For AD, this effort remains on hold until the non-technical aspects of the project have been resolved. For META, progress has resumed. KUL IT has completed renaming three groupings of conflicting user-accounts. The team is actively engaged in communications and preparations for four additional groupings. The latest round of changes identified one new system impact, and KUL IT is working to address this new impact. KUL IT is continuing the communication process for the next round of impacted users. The team also continues to develop the 'doesUserExist' web service, which will prevent future duplicate user-ids. Additionally, the team continues to work on requirements for data attribute syncing and management.

Increase MFD Usage

  • The Increase MFD Usage team has completed standard operating procedures for optimizing MFD usage across campus, and is now implementing these processes in lockstep with the Reorganize and Redefine IT Staff and organization team. Working with IT Communications and communications staff in the College of Liberal Arts and Sciences, we are compiling a master-findings document for executive review. Newly centralized MFDs in the School of Law and the School of Music have been evaluated, and proposed changes will be brought before stakeholders in these departments for implementation. There was a 1.0% increase in MFD usage for the month of November 2013 versus November 2012, and an annual MFD Usage increase of 14.1%.

Campus CRM (Constituent Relationship Management)

  • We are moving forward with driving students to the updated portal as an entry point to CRM.
  • The Business & Industry CRM project is complete.

Leverage Software Purchasing

  • Project complete. We will continue to track progress on this initiative.

Scanning & Document Workflow

  • Project complete.

Campus CMS (Content Management System)

  • Project complete.

Early Warning System

  • Project complete.

Appointment Scheduler

  • Project complete.

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Changing for Excellence was the featured cover story in the January, 2015 edition of Business Officer, the official magazine of the National Association of College and University Business Officers (NACUBO). You can read the full story online.

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