April 21, 2014

Monday, April 21, 2014

KU Shared Service Center – Build the Foundationevaluate job functions, redesign business processes, and create training materials

  • This project is complete.

KU Regional Business Centers Implementationto streamline job functions and improve business processes

  • Pat Kuester met with the directors and vice provosts impacted by the wave 1 transition of the Campus Administration & Operations SSC. The meetings focused on roles and responsibilities, workflow, and contacting the SSC.
  • Wave 1 of the CAO-SSC went live on April 7. The staff attended a welcome breakfast.
  • Staff from CAO started the standard SSC training program and began reaching out to directors to schedule their first introductory meetings.
  • Initial planning for wave 2 of the CAO-SSC started.
  • The SSCs met with OIRP and Procurement to discuss opportunities for collaboration on producing metrics.
  • Leadership from the SSCs met with the Financial Accounting & Cash Control in the Comptroller's Office to discuss opportunities to streamline the revenue collection and deposit process.


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Changing for Excellence was the featured cover story in the January, 2015 edition of Business Officer, the official magazine of the National Association of College and University Business Officers (NACUBO). You can read the full story online.

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